Global Security Operations Center (GSOC)

24/7 Dispatch, Oversight, and Real-Time Support

BSG’s Global Security Operations Center operates around the clock to provide the supervision, communication, and incident management that keep our clients and field teams supported at all times. As a local, highly responsive operations hub, the GSOC delivers real-time coordination and visibility across every program we manage. This level of continuous oversight and local expertise is something larger firms cannot match.

The GSOC serves as the backbone of our patrol operations, onsite programs, event deployments, and executive protection details, allowing us to maintain a high standard of accountability, communication, and safety.

Core GSOC Services

24/7 Dispatch & Communications

Our GSOC maintains constant contact with all field personnel, clients, and emergency services.
• Always-on dispatch center
• Live coordination with patrol units and supervisors
• Immediate escalation of priority incidents
• Real-time communication with clients during emergencies

Incident Management & Reporting

Every incident is logged, triaged, and managed through established protocols to ensure timely and accurate response.
• Incident intake and classification
• Supervisor deployment and coordination
• Documentation and client notifications
• Follow-up and mitigation recommendations

Real-Time GPS & Agent Tracking

BSG leverages advanced tracking tools to monitor officer activity and movement across all sites.
• Live GPS tracking of patrol vehicles and field units
• Route verification
• Time-on-site validation
• Enhanced response capabilities

Digital Radio Network – Motorola WAVE

Our two-way radio system provides secure, reliable communication linking our GSOC to every field unit.
• Encrypted communications
• GPS-enabled radios for location tracking
• Instant group or unit-specific calls
• Critical during emergencies and multi-unit responses

Supervision & Quality Assurance

The GSOC works hand-in-hand with our roving supervisors to monitor service quality and ensure consistent execution of post orders.
• Randomized in-field supervision
• Performance check-ins
• Continuous communication with site leadership
• Real-time adjustments to address client needs

Integrated Support Across All BSG Programs

The GSOC enhances every service line within Barbier Security Group:

Security Patrol

• Patrol deployment and coordination
• Alarm and incident response direction
• After-hours property checks and reporting

Onsite Security Agents

• Schedule oversight
• Early identification of staffing needs or gaps
• Rapid deployment of supervision during incidents

Event Security

• Centralized communications for large-scale events
• Crowd management support
• Lost-and-found, medical, or incident coordination

Executive Protection Details

• Real-time intel sharing
• Route and location monitoring
• Threat or anomaly reporting

The GSOC acts as a force multiplier for all field staff, creating a cohesive and well-supported operation.

Technology & Infrastructure

BSG’s GSOC is built on a secure and scalable platform using industry-leading tools:
• Electronic incident reporting systems
• Real-time digital dispatch
• Motorola WAVE GPS-enabled radios
• Live tracking dashboards
• Centralized alarm intake
• Secure video and event monitoring capabilities (expandable for future use)

This infrastructure ensures our operations remain reliable, responsive, and transparent.

What Sets BSG’s GSOC Apart

Local, Accessible, and Responsive

Our team lives and works in the same communities we protect. This gives us firsthand knowledge of local trends, risks, and response dynamics something national companies cannot provide.

Direct Leadership Involvement

Evan and our leadership team maintain direct oversight over GSOC operations, ensuring consistency, accountability, and a high standard of care.

Faster Response Times

Local dispatch and real-time tracking allow quicker deployment of supervisors and patrol units.

Clear, Timely Communication

Clients receive updates when they need them, not hours later.

A True Operations Hub

The GSOC is fully integrated into every aspect of BSG’s service model, enhancing field performance and elevating client experience.

The Global Security Operations Center is the heartbeat of Barbier Security Group. It provides the technology, oversight, and responsiveness that ensure every client receives reliable, accountable, and high-quality service day or night.